Shipping policy
Shipping Policy
GinzaSteel.com — Knives & Kitchen Tools
⚠ Notice: US Customs Delays
We are currently observing delays at US customs and border services due to increased inspection volumes. This is beyond our control. Products are taking longer than usual to complete customs inspection. We appreciate your patience and will keep you updated on your order status.
🇨🇦 Canadian Customers Free Shipping $99+
● Free standard shipping on all orders $99 or more to most regions in Canada.
● We stock and ship all Japanese, German, and kitchen knives and tools directly from Ontario, Canada.
● Standard delivery: 2 to 8 business days, depending on your location.
Northwest Territories, Nunavut & Yukon Free shipping on orders of $300 or more. For orders below $300, we have negotiated low-cost shipping rates with our carrier to ensure you receive your order at the best possible price.
🇺🇸 US Customers Free Shipping $99+
● Free standard shipping on all orders $120 or more.
● Standard delivery: 5 to 15 business days, depending on your location.
● Any applicable customs duties or taxes are the buyer's responsibility.
Customs Duties & Import Taxes
● US Customers: Any applicable customs duties or taxes are the buyer's responsibility.
● International Customers: Any customs duties, VAT, or import taxes are the responsibility of the customer.
● GinzaSteel.com is not responsible for any additional charges imposed by local customs authorities.
● We recommend checking your local tax laws before placing an order.
✓FREE CA & US DELIVERY
✓SHIPS FROM ONTARIO, CANADA
✓100% SATISFACTION GUARANTEED
Questions or concerns? Email us at info@GinzaSteel.com